Base station SERN-322-9954 USB recovery reference

Original USB configuration recovery reference for an existing base station. Confirm the hardware and recovery procedure with support.

Earlier systems

Original reference labelled SERN-322-9954. The page, manual and archive disagree on hardware identity.

Identify the hardware

This reference concerns the USB base station with hardware number SERN-322-9954. Select Base Station in the Sensor Dashboard’s Connected Devices pane and check the hardware field before choosing a template. The original FT_PROG procedure restores the USB bridge configuration. It is distinct from a reboot or reconnect and is not an Edge Gateway M4 factory reset. Use it with support guidance after ordinary connection checks.

Prepare the original tools

The source requires a Windows computer with a working USB-A port, a USB-A to USB micro-B cable, FT_PROG and the template for this hardware. Download and retain the matching original files before starting.

Resolve the manual mismatch first

The original 9954 page supplies a V2 archive whose internal XML filename identifies SERN-322-9964-V2. It also links to manual D1344, whose Scope explicitly says SERN-322-9953 only. Confirm the correct procedure and template with iQunet before programming a 9954 unit. The linked files are retained for identification; the 9953 programming steps are not asserted to apply to this model.

Further information

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